Safety Center

Read the opportunity carefully. Review the host profile, ratings, verification status, responsibilities, benefits, location, and expectations before submitting an application.

Communicate through Sunward, confirm important details in advance, prepare travel documents, understand local laws, arrange appropriate insurance if needed, and share your itinerary with someone you trust.

Respect local customs, communicate openly, follow agreed expectations, and leave immediately if you ever feel unsafe.

Choose verified hosts whenever possible, avoid sending money outside official payment channels, keep emergency contacts available, and trust your instincts if something feels wrong.

Review traveler profiles, communicate expectations clearly, provide accurate opportunity information, maintain a safe environment, and respect every traveler's privacy and dignity.

Protect your password, enable available security features, avoid sharing sensitive personal information, and beware of phishing or suspicious links.

Verification helps increase trust but does not guarantee a person's behavior. Always exercise good judgment when interacting with others.

If you experience harassment, fraud, discrimination, unsafe conditions, or any other serious issue, report it through Sunward as soon as possible so our team can review the situation.

If you believe you are in immediate danger, contact local emergency services first. Sunward cannot replace emergency responders but will cooperate when appropriate.

A safe community depends on everyone. Travelers, hosts, and organizations all play an important role in creating respectful and positive experiences.