Privacy Policy
Your privacy matters. This Privacy Policy explains how Sunward collects, uses, stores and protects your information when you use our website, mobile application and related services.
Introduction
Sunward Technologies LLC ('Sunward', 'we', 'our', 'us') is committed to protecting your privacy. By using Sunward you agree to this Privacy Policy.
Who We Are
Sunward is a global platform connecting travelers and hosts through skill-based opportunities, cultural exchange and trusted community experiences.
Information We Collect
Account information, profile information, skills, languages, applications, opportunities, messages, reviews, identity verification documents (where applicable), subscription status, device information, analytics and security logs.
How We Use Your Information
To create accounts, operate the platform, match travelers and hosts, verify identities, process subscriptions, improve safety, prevent fraud, provide customer support, send notifications and comply with legal obligations.
Information Sharing
Sunward does not sell personal information. Information may be shared only with service providers, payment processors, verification providers, legal authorities where required, or with your consent.
Identity Verification
Verification documents are used only for identity verification. They are stored securely, access is restricted, and documents are never publicly visible.
Public vs Private Information
Public
display name, profile photo, bio, skills, languages, reviews, verification badge.
Private
email, phone number, government ID, selfies, payment details, verification documents, authentication tokens.
Data Security
Use HTTPS, encrypted storage where applicable, access controls, RLS, monitoring, security audits and regular updates. No service can guarantee absolute security, but Sunward continuously improves protection.
Communications
Messages and notifications are processed to deliver platform functionality. Users control notification preferences in settings.
Your Rights
Users may access, correct, update or request deletion of their account. Where legally applicable, users may request a copy of their personal data.
Children
Sunward is intended for users aged 18 or older.
International Transfers
Because Sunward operates globally, information may be processed in multiple jurisdictions with appropriate safeguards.
Policy Updates
We may update this policy periodically. Material changes will be announced through the website, app or email.
Contact
Sunward Technologies LLC
hello@sunwardapp.com