Community Guidelines
At Sunward, we believe meaningful travel begins with trust, respect, and shared values. These Community Guidelines explain the standards we expect from every member of our community. Whether you are a traveler, host, organization, business, family, or volunteer project, you are responsible for helping create a safe, welcoming, and respectful environment.
1. Our Community
Sunward connects people through skills, cultural exchange, and meaningful opportunities. We welcome travelers, hosts, businesses, NGOs, farms, cafés, schools, families, creative studios, sports organizations, startups, eco-projects, and many more.
2. Treat Everyone with Respect
Respect every person regardless of nationality, ethnicity, religion, gender, sexual orientation, language, disability, or personal beliefs. Communicate politely, be patient, and value cultural differences.
3. Be Honest and Transparent
Provide accurate profile information, describe opportunities truthfully, communicate expectations clearly, and leave honest reviews based only on genuine experiences.
4. Authentic Opportunities
Every opportunity should clearly explain responsibilities, required skills, accommodation, meals, working hours, compensation (if offered), and any other important conditions. Do not publish misleading or fake opportunities.
5. Safe Communication
Use Sunward's communication tools responsibly. Harassment, spam, scams, threats, impersonation, repeated unwanted contact, or abusive language are not allowed.
6. Zero Tolerance for Discrimination
Sunward does not tolerate hate speech, discrimination, bullying, intimidation, sexual harassment, violence, or any form of abusive behavior.
7. Trust and Safety
Respect identity verification, report suspicious behavior, follow safety recommendations, and never ask other users to bypass Sunward's security processes.
8. Reviews and Reputation
Reviews should be fair, respectful, and based on real experiences. Never manipulate ratings, exchange fake reviews, or pressure others to leave positive feedback.
9. Protect Privacy
Respect the privacy of others. Never publish personal information, private conversations, identity documents, or photos without permission.
10. Prohibited Activities
Examples include fraud, fake accounts, identity theft, illegal work, exploitation, dangerous activities, intellectual property infringement, malicious software, or attempting to bypass Sunward's security or platform rules.
11. Reporting Problems
If you experience unsafe behavior or believe someone has violated these guidelines, report it through Sunward as soon as possible. Reports are reviewed to help protect the community.
12. Enforcement
Depending on the seriousness of a violation, Sunward may issue warnings, remove content, restrict features, suspend accounts, or permanently remove users from the platform.
13. Building a Positive Community
Help others feel welcome. Share knowledge, respect local cultures, communicate openly, and contribute to positive experiences for everyone.
14. Contact Us
Sunward Technologies LLC
hello@sunwardapp.com